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Customer questions answered within 24 hours
The company stipulates that all customer questions, each must be answered within 24 hours. Whether it's an inquiry question or an after-sales question, Vantis customer service will respond within the specified time.
Two-to-one service model
Our after-sales service is a two-to-one service model. Each customer has an exclusive customer service staff. From the design, order, after-sales service can be real-time communication, and in the shortest possible time to be resolved, reduce the communication of customer complaints arising from the problem.
Follow up on all orders
All the orders have professional customer service staff and professional ERP production management software to help you follow the whole process.
Five-star after-sales service
Standardized after-sales service and process
The company has standardized after-sales service and process. After-sales service includes 24-hour telephone service, long-term technical guidance services, regular visits, return visits and care services. The process from the registration of customer problems to solve the problem should be in accordance with the company's standard unified implementation.
Customer service personnel are professionally trained
The company's customer service personnel are subject to professional customer service training. The training includes product, packaging, logistics, industry knowledge and terminal services. Improve the level of customer service personnel and professionalism helps to build the company's brand image, which in turn creates a warm sales atmosphere for the market.
Bringing Together the Best of the Best and Sharing the Brilliance
Some of our partners
Vantis Armored Doors | Hundreds of Real Estate Agents Preferred Entry Doors
Positioning is the fundamental of all living beings and society, so is the enterprise, so is the product, so is the marketing. Vantis takes strategic integrated marketing as the structure, high-end products as the medium, and brand reputation as the goal to form value links between enterprises, businesses, and honored owners, to reach the harmony of comfort and enjoy the ultimate aesthetics, which extends the national and even the world network, and shows the beautiful scenery with the best of both worlds: economy and classics.
Call our 24-hour service hotline at
We are always waiting for your call to provide you with thoughtful service!
Vantis Armored Doors
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For more information: Find a Smart Showroom and more stores near you or call 400-181-1810.